FREE SHIPPING ON ALL ORDERS ABOVE 200:-

Terms and conditions

1

About #DUNDRLIFE

The company is based in Ronneby. The company's postal address is rönnbärsvägen

11 37238 Ronneby ,Sweden

If you want to get in touch with us, send an email to

info@dundrlife.com with your case and your contact details, we will get to you as soon as possible.

2

Ordering

When you complete your order, an order confirmation is sent to your e-mail

address. In the confirmation you will find all information about products, price,

billing and delivery address.

If something is wrong with the order confirmation, please contact us immediately by e-mail to

info@dundrlife.com.

3

Delivery

Our normal delivery times are 2-7 days. NOTE! Orders placed on weekends

will be sent no earlier than Monday after.

If delays in the delivery would occur (without us notifying you

longer delivery time) please contact us by email: info@dundrlife.com.

4

Prices

All prices in the store include 25% VAT.

We reserve for price changes caused by price changes from supplier,

misprints in the price list and errors in prices due to incorrect information

and reserves the right to adjust the price.

5

Return Policy

When purchasing goods on the website, you as a customer have a legal 14 day

a right of withdrawal that applies from the time you received an item that you have

ordered.

5.1 When using your right of withdrawal:

You must report that you regret it. The message should be sent to us

info@dundrlife.com. In your message, your name, address, e-

postal address, order number and which goods the return applies to

clear.

You should immediately and most recently within the legislature 14 days after

the reminder message returns the products to us.

You are responsible for return shipping, delivery and condition of the products upon return,

the products should therefore be sent well packaged and in original packaging.

At the refund amount, we reserve the right to deduct a sum

corresponding to the decrease in value compared to the original value of the product at

used or damaged product.

5.2 The right of withdrawal does not apply to:

Products that have been sealed due to health or hygiene reasons

(sealed) and where the seal (seal) has been broken by you.

Products that have the character of sealed sound or picture recording and there

the seal has been broken by you.

Custom made product that has been specially tailored for you or has one

clear personal touch to your wishes.

Services that have been completed and where you have explicitly agreed to the service

begins without a right of withdrawal.

Goods that can rapidly deteriorate, such as food.

Loose numbers of newspapers or magazines.

For more on the legislated right of withdrawal, see here .

6

Complaints and complaints

We inspect all products before they are sent to you. Should the products

nevertheless be injured or misdirected when it arrives, we undertake to comply

with existing consumer protection legislation to rectify the error free of charge.

You must always contact us for approval before returning one

defect product.

The complaint must be sent immediately after the defect has been detected.

6.1 How do you go about complaining?

Any faults and defects should always be complained to info@dundrlife.com where you

enter your name, your address, email address, order number and a description

of the fault.

If we fail to fix the error or deliver a similar product,

we will refund you for the defective product in accordance with applicable

consumer protection laws. We are responsible for return shipping when approved

complaints.

We reserve the right to refuse a complaint if it turns out that the product

is not incorrect in accordance with applicable consumer protection legislation. At

complaints, we follow guidelines from the General Complaints Board, see

arn.se.

7

Limitation of Liability

We take no responsibility for indirect damages that may occur due to

product.

We accept no responsibility for delays / errors due to circumstances

outside the company's prevailing (Force Majeure). These circumstances can

eg work conflict, fire, war, authority decision, reduced

or non-delivery from supplier.

Furthermore, no responsibility is assumed for any changes to products /

product features changed by the respective supplier and other factors

beyond our control.

8

product information

We reserve the right for any printing errors on this site as well

final sales of products. We do not guarantee that the images reproduce

the exact appearance of the products when a certain color difference can occur

depending on monitor, photo quality and resolution. We always try

best way to expose the products as accurately as possible.

9

Cookie Information

According to the law on electronic information, visitors to a website must

privacy purposes get information about the use of cookies. The information in

The cookie is possible to use to follow a user's browsing. Cookie is

a small text file that the website you visit requests to be saved on your computer for

to provide access to various functions. You can set up your browser so that

It automatically denies cookies. More information can be found at Post and

the National Telecom Agency's website.

10 Personal data

By shopping at #DUNDRLIFE you accept our data protection policy and

our processing of your personal data. We protect your privacy

and do not collect more information than necessary to process your

ordering. We never sell or relay your information to third parties without

legal basis.

#DUNDRLIFE is responsible for the processing of personal data like you

provided to us as a customer. Your personal data is processed by us for that

be able to handle your order and in those times when you have the desired newsletter

or promotional offers - to be able to customize the marketing for you

individual needs.

Below is a summary of how we, in accordance with

The Data Protection Regulation (GDPR) stores and processes your data.

10.1 What is a personal information?

A personal information is any information that can be attributed directly or indirectly

a natural person.

10.2 What information do we store?

To be able to handle your order and answer questions related to yours

order (customer service) we store your first and last name, address,

phone number, email address, IP address and purchase history.

Your data is stored as long as we have a legal basis to process your data

tasks, for example, to complete the agreement between us or to comply

a legal obligation under, for example, the Accounting Act.

10.3 Legal basis

In connection with a purchase, your personal data is processed to complete the agreement

with you.

Marketing, promotions and similar mailings are made after your consent.

10.4 What information is shared and for what purpose?

10.4.1 Payment provider

When making purchases, information is shared with our payment provider. The

The stored name is first name, last name, address, e-mail address and telephone number.

If you choose to pay by invoice, the personal identification number is also saved

pay the supplier. The information is saved to be able to complete the purchase and

to protect the parties against fraud.

The payment providers (payment services) that we use are: Klarna, Visa,

Mastercard.

10.4.2 Freight companies

In order to deliver your orders and complete our agreement, we must share

with specific information with the shipping company. What is shared with the shipping company

are first name, last name and address information for delivery. Email address and /

or mobile number may also be shared with the shipping company for notification.

The shipping companies we cooperate with are: Postnord.

10.4.3 Newsletter

If you have chosen to subscribe to our newsletter, first name, last name and

email address with our newsletter provider. This is to be able to keep you

updated with information and offers for marketing purposes.

We use to send out newsletters.

10.5 The right to access

You have the right to get extracts of all the information that is about you from us. Extract

delivered electronically in a readable format.

10.6 Right to correction

You have the right to ask us to update incorrect information or to supplement it

information that is defective.

10.7 The right to be forgotten

You may at any time request that the information relating to you be deleted. There are few

exceptions to the right to erasure, such as if it is to be retained for us

must comply with a legal obligation (eg according to the Accounting Act).

10.8 Responsible for data protection

#DUNDRLIFE is responsible for the storage and processing of personal data in

webshop and ensure that the rules are followed.

10.9 So we protect your personal information

We use industry standards such as SSL / TLS and one-way hash

algorithms for storing, processing and communicating sensitive information such as

for example, personal data and passwords securely.

We use a Swedish platform, Quickbutik, which is run by Quickbutik AB

based in Helsingborg.

11 Changes to the General Terms and Conditions

We reserve the right to make changes to the terms and conditions at any time.

Changes to the terms will be published online on the website. The

changed terms are considered accepted in connection with orders or visits to

website.

12 Disputes and choice of law

In the event that dispute cannot be resolved in agreement with the company's customer service

and the customer, you as a customer can turn to General

The Complaints Board, see arn.se. For residents in another EU country than Sweden

one can submit complaints online via the EU Commission's platform for mediation

in disputes, see http://ec.europa.eu/consumers/odr

In the event of a dispute, we follow decisions from ARN or equivalent

DSB.

Disputes concerning the interpretation or application of these general terms and conditions shall

interpreted in accordance with Swedish law and law.